We have several hot tub models at each of our five showrooms that you can try before you buy. It is a good idea to make an appointment with a sales person and try a few hot tubs so that you can really compare how the seats feel and how the different jets massage you. If a hot tub dealer does not want you to test soak, you probably shouldn’t buy from them. Our job at The Hot Tub Store is to explore with you to figure out the best hot tub model that will fit you and your family. You get what you pay for in a hot tub. We find that on the rare occasion that someone wants to return a hot tub, they usually want to upgrade to a higher quality model. In the more than forty years of selling hot tubs to more than 20,000 households, there may have been 2 or 3 people who decided that a hot tub just wasn’t right for them. There is absolutely no pressure at The Hot Tub Store because we really want you to get what will be best for you and as hot tub experts we will help you figure out the best one for your backyard.